What does AI do in an immigration practice?

It sends and chases document checklists, files documents as they arrive, answers status questions from the file's stage in the client's language, books and reminds consultations, and follows up invoices. The licensed consultant or lawyer advises and submits.

Is it allowed for a licensed consultant?

The system does none of the licensed work. It handles documents, messages and the calendar; advice, forms and submissions stay with the licensee, which is what the College expects.

Does it speak Punjabi and Hindi?

Yes, and French, switching when the client does. The case manager sees everything in English.

Can it answer "what is my status?"

Yes, from the stage you record on the file, by phone or message. Anything beyond the stage goes to a person.

Does it work with Officio or Docketwise?

Where the software has a connection or an export, yes. We confirm during discovery and say so in the quote.

How does it handle WhatsApp photos of documents?

It reads them, names them, matches them to the checklist item and the file, and flags anything unreadable for a person.

It stays in your own Microsoft 365 or Google Workspace and your case software. Our access is scoped and revocable, and nothing trains anything.

Will clients know it is a system?

Yes. Messages and the voice agent say so, and a client who wants a person gets one.

Can it chase retainer payments?

Yes, in your words, on your schedule, until paid or until you say stop.

What about deadlines?

Every file's deadlines sit on one page with what is still missing, so nothing is discovered the week before.

How long does it take?

Five business days from the day access is granted, for the first mailbox and the first application type's checklist.

Discovery is free. The build is quoted after it, then a monthly care plan. We do not publish a rate card.

Immigration consultants and lawyers

Every document collected. Every "what is my status" call answered.

AI for immigration lawyers and licensed consultants, as Apna Automation builds it, does the office work around the file: the document checklist for each application sent, chased and filed as pieces arrive, the status question answered in the client's language without the consultant picking up, consultations booked and reminded, retainer and invoice follow-ups sent, and every deadline on one page. The licensed consultant or lawyer still advises, drafts and submits. Live in five business days from the day access is granted.

Start free discovery How pricing works

What eats an immigration practice's day?

Chasing and reassuring. A spousal sponsorship needs forty documents from two countries, and they arrive one WhatsApp photo at a time. A study-permit client calls twice a week to ask whether anything has changed. A work-permit employer sends the wrong version of the offer letter. A consultation is booked by email, confirmed by text and forgotten by the client. The licensed work, the advice and the submission, is a fraction of the hours; the rest is a small office doing the same chase in three languages.

What happens to each file?

What happens to each file?
What comes in	What the system does	Who sees it
A new enquiry	A reply in the client's language within minutes, with the consultation booking link and the fee for the consultation if you publish one	Whoever handles intake
A consultation booked	Confirmation, reminder, the intake form sent and chased before the meeting	The consultant, with the form attached
A retainer signed	The document checklist for that application type sent to the client, in their language, with a secure upload link	The case manager
Documents arriving by email, WhatsApp or upload	Read, named, matched to the file and the checklist item; what is still missing chased on your schedule	The case manager, as a list of what is outstanding per file
"What is my status?" by phone or message	Answered from the file's stage, in the caller's language, by a voice agent or a drafted reply; anything else goes to a person	The consultant only when a person is needed
A deadline approaching	Listed with the file and what is still missing	The consultant, every morning
An invoice due	Sent and followed up in your words	Accounting

Which languages does it speak?

English, French, Punjabi and Hindi, switching when the caller or writer does. A client who messages in Punjabi gets the checklist in Punjabi; the case manager sees the file in English. Other languages are added on request and confirmed in the quote.

What about the rules of practice?

The licence stays where it is. Consultants licensed by the College of Immigration and Citizenship Consultants and lawyers under their law society remain responsible for advice, forms and submissions, and the system never gives advice, never completes a form and never submits anything. It drafts status replies from the file's stage, collects and files documents, and keeps the calendar. Client information stays in your own Microsoft 365 or Google Workspace and your case software; nothing is used to train anything; your IT can revoke access in one click.

Which software does it work beside?

Officio, Docketwise or the case system you use, where it has an export or a connection; Microsoft 365 or Google Workspace for the email; WhatsApp for the clients who live on it; your existing phone number, forwarded to the voice agent on the rules you set; QuickBooks or Sage for the retainers and invoices.

What does the chase cost today?

Count it. If a case manager handles 60 open files and spends 20 minutes a day per 10 files chasing documents and answering status questions, that is two hours a day, or about 500 hours a year, that could be spent on the files that are actually ready to submit. Discovery counts the chase in a week of your own inbox and phone log.

What it will not do

It will not advise on eligibility, choose a program, complete or submit a form, or tell a client their application will succeed. It will not reply to a client question that needs the licence; it drafts and flags. It will not read a mailbox you did not name, and it will not keep client documents anywhere but your own systems.

Questions about AI for immigration consultants and lawyers

What does AI do in an immigration practice?: It sends and chases document checklists, files documents as they arrive, answers status questions from the file's stage in the client's language, books and reminds consultations, and follows up invoices. The licensed consultant or lawyer advises and submits.
Is it allowed for a licensed consultant?: The system does none of the licensed work. It handles documents, messages and the calendar; advice, forms and submissions stay with the licensee, which is what the College expects.
Does it speak Punjabi and Hindi?: Yes, and French, switching when the client does. The case manager sees everything in English.
Can it answer "what is my status?": Yes, from the stage you record on the file, by phone or message. Anything beyond the stage goes to a person.
Does it work with Officio or Docketwise?: Where the software has a connection or an export, yes. We confirm during discovery and say so in the quote.
How does it handle WhatsApp photos of documents?: It reads them, names them, matches them to the checklist item and the file, and flags anything unreadable for a person.
Is client data safe?: It stays in your own Microsoft 365 or Google Workspace and your case software. Our access is scoped and revocable, and nothing trains anything.
Will clients know it is a system?: Yes. Messages and the voice agent say so, and a client who wants a person gets one.
Can it chase retainer payments?: Yes, in your words, on your schedule, until paid or until you say stop.
What about deadlines?: Every file's deadlines sit on one page with what is still missing, so nothing is discovered the week before.
How long does it take?: Five business days from the day access is granted, for the first mailbox and the first application type's checklist.
What does it cost?: Discovery is free. The build is quoted after it, then a monthly care plan. We do not publish a rate card.

Invoicing and paperwork automation AI voice agents Lead follow-up and booking automation Inbox and quote automation All industries

Start free discovery

+1 647-360-6292

Last reviewed: October 2026. Service details verified against our current offer.