
About
Built by someone who needed it first.
Apna Automation Inc. is an automation agency in the Toronto area, serving owner-run businesses across Ontario and the rest of Canada. It is run by Prashant Chandra, a programmer of 30 years, who built the inbox, quote and paperwork automation for his own businesses before offering it to anyone else. "Apna" means "ours".
Who runs it?
Prashant Chandra. Thirty years of programming, most of it building systems for companies that could not afford to have them fail. He runs Apna Automation day to day, reads every discovery page before it goes out, and is the person on the phone when you call.
Why "Apna"?
It means "ours" in Punjabi and Hindi. The first customers are trucking carriers in Brampton and Mississauga, where the word carries weight, and it says what the service is meant to feel like: your office, your data, your inbox, run for you rather than taken from you.
Where did the systems come from?
From the founder's own businesses. The same inbox automation that Apna sells runs the office of Aion Appraisals, the founder's commercial appraisal firm, and the voice work comes from BotsDontSleep.ai, the founder's phone-answering company. Both are disclosed here once so you know where the experience comes from. Neither is a client, and we do not count them as one.
How do we handle your data?
Access is scoped to the one mailbox you name, granted by your own IT, and revocable by them in one click. Your email never leaves your Microsoft 365 or Google Workspace. We do not use your email to train anything, we do not share one business's numbers with another, and we do not keep access after an engagement ends. The details are in the privacy policy.
What we will not do
Promise savings before measuring, name a client without written permission, or automate a process nobody in your office can describe in a sentence.
Company details
Delivery is remote across Canada; on site in the Toronto area
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