What are AI automation services?

Services where an agency sets up and runs automation for a business instead of selling it software to learn. At Apna Automation that means reading the inbox, drafting replies, chasing paperwork, following up with leads and connecting the tools a business already uses.

Do I have to buy all four services?

No. Most businesses start with one job, usually the inbox, and add the next when the first is paying for itself. Discovery tells you which one to start with.

Do I need new software?

No. The automation runs inside your Microsoft 365 or Google Workspace and connects to the systems you already pay for. Your staff keep their tools.

How long does it take to go live?

Five business days from the day access is granted. Access is your IT step, so the clock starts when we can read the mailbox, not when you sign.

Discovery is free. Builds are quoted after it, because the price depends on mailboxes, email volume and the systems to connect. Then a monthly care plan. We do not publish a rate card.

Your email stays in your own Microsoft 365 or Google Workspace. Our access is scoped to one mailbox and your IT can revoke it in one click. We do not use your data to train anything.

Does it send emails on its own?

Not until you say so. Everything starts in shadow mode, where the system drafts and a person sends. Automatic sending is a switch you turn on per job, later.

Which industries do you work with?

Owner-run businesses where the money arrives by email: trucking and logistics, accounting, insurance and mortgage brokerages, real estate teams, construction and trades. Each has its own page under Industries.

What happens if Apna Automation closes?

Your inbox, your data and your drafts live in your own tenant; the workflows are built in your own accounts. You revoke access and keep working as before.

Services

What we automate, job by job.

AI automation services from Apna Automation cover the office work that loses money while it waits: the shared inbox and the quote requests in it, invoicing and the paperwork behind it, lead follow-up and booking, and the connections between the tools you already pay for. We build inside your own Microsoft 365 or Google Workspace, prove it in shadow mode, and have the first job live in five business days from the day access is granted. Discovery is free.

Start free discovery How pricing works

Which job should you automate first?

The one that loses money every day it stays manual. For most offices that is the inbox: requests arrive, whoever is free answers, two people answer the same one and one gets no answer at all. For others it is paperwork sitting unmatched while invoices wait, or leads that cool for a day before anyone replies. Free discovery measures one mailbox for a week and tells you which it is, with the number, before anything is built.

What happens to the inbox and the quotes?

Every request becomes one card with one owner and a drafted reply. Duplicates merge. A timer runs on each card, and a one-page report lands each morning with what came in, what was answered, how fast, and what was not. Nothing is sent until you have watched it work. Full page: inbox and quote automation.

What happens to invoicing and paperwork?

Each document that arrives by email is matched to the right job or file. What is missing gets chased, politely and on a schedule a person has approved. Accounting gets a ready-to-invoice list with the PDFs attached, into QuickBooks or Sage. Full page: invoicing and paperwork automation.

What happens to leads and bookings?

A new lead gets a reply within minutes, in your words, then a follow-up on a schedule you set, and a meeting booked straight into your calendar. It works from the inbox, your web form and WhatsApp, and it updates the CRM you already use. Full page: lead follow-up and booking automation.

What connects the tools you already use?

Workflow automation: the web form to the CRM, the CRM to invoicing, the inbox to the job file, the calendar to the reminder. We choose Zapier, Make, n8n or plain code for each job, build it in your own accounts so you own every login and key, and document it. Full page: workflow automation services.

What about the phone?

A voice agent we build and run answers the line when staff are busy or gone for the day, answers status questions, books appointments, transfers the calls that need a person, speaks the caller's language, and puts every call in the same queue as the email. Full page: AI voice agents.

Which service fits which problem?

Which service fits which problem?
If your day looks like this	Start with	What changes first
Requests land in a shared inbox and nobody knows which were answered	Inbox and quote automation	A morning report of what went unanswered
Invoices wait for a document somebody has to chase	Invoicing and paperwork automation	A ready-to-invoice list, every day
Leads from the website or WhatsApp get a reply the next day	Lead follow-up and booking automation	A reply inside minutes, a meeting in the calendar
Staff retype the same details into three systems	Workflow automation	The systems pass the details to each other
Callers reach voicemail while staff are busy	AI voice agents	Calls answered, booked or transferred, and logged in the same queue as the email

How does every build work?

Free discovery. One mailbox, one week of real email, one page back with the number.
A written quote. The scope in plain words and a fixed build fee; no hourly meter. How pricing works.
Shadow mode. The system reads and drafts; a person sends; you watch the numbers.
Live in five business days from the day access is granted, then a monthly care plan.

What we do not automate

A process nobody in your office can describe in a sentence. Anything that sends to your customers before you have watched it work. Decisions that need a licence or a signature, such as a quote with a legal commitment attached or a payment approval: the system drafts, a person decides. And we do not replace your accounting system, your CRM or your industry software; we connect to them.

Questions about our services

What are AI automation services?: Services where an agency sets up and runs automation for a business instead of selling it software to learn. At Apna Automation that means reading the inbox, drafting replies, chasing paperwork, following up with leads and connecting the tools a business already uses.
Do I have to buy all four services?: No. Most businesses start with one job, usually the inbox, and add the next when the first is paying for itself. Discovery tells you which one to start with.
Do I need new software?: No. The automation runs inside your Microsoft 365 or Google Workspace and connects to the systems you already pay for. Your staff keep their tools.
How long does it take to go live?: Five business days from the day access is granted. Access is your IT step, so the clock starts when we can read the mailbox, not when you sign.
What does it cost?: Discovery is free. Builds are quoted after it, because the price depends on mailboxes, email volume and the systems to connect. Then a monthly care plan. We do not publish a rate card.
Is my data safe?: Your email stays in your own Microsoft 365 or Google Workspace. Our access is scoped to one mailbox and your IT can revoke it in one click. We do not use your data to train anything.
Does it send emails on its own?: Not until you say so. Everything starts in shadow mode, where the system drafts and a person sends. Automatic sending is a switch you turn on per job, later.
Can it answer the phone too?: Yes. A voice agent we build and run answers the line, books, transfers and puts every call in the same queue as the email. It has its own page under AI voice agents and is quoted with the build.
Which industries do you work with?: Owner-run businesses where the money arrives by email: trucking and logistics, accounting, insurance and mortgage brokerages, real estate teams, construction and trades. Each has its own page under Industries.
What happens if Apna Automation closes?: Your inbox, your data and your drafts live in your own tenant; the workflows are built in your own accounts. You revoke access and keep working as before.

Start free discovery

+1 647-360-6292

Last reviewed: October 2026. Service details verified against our current offer.